The work Info-X team has done for us in the last 5 yrs is extraordinary . As it was always a challenge to customize the regular changing business dynamics required to provide quality service.
Customer in New York Since 2003
About Us
With the changing business dynamics of the logistics operations, fast paced business environment, growing competition and pressure to improve efficiencies, the chief executives of NVOCCs and other OTIS are finding it hard to strike a balance between business productivity and stringent time frames.
Info-X has been providing the software solutions and back office services to the Ocean Transport Intermediaries in USA and Europe for the last several years. With this rich experience, Info-X ensures high quality deliverables through an in-depth knowledge of the shipping domain and world class software solutions and services, being well equipped with a dedicated team of highly qualified and specially trained executives, state-of-the-art infrastructure and a strong management focus.
Info-X has a pool of trained personnel wherein each agent is specially trained in the respective areas of data entry and processing, cargo tracking, tariff management, accounting and business coordination over voice or internet, particularly for the shipping domain. The R&D team re-engineers and refines the processes by working closely with clients to create customized solutions and generate significant growth for the clients in low turnaround time.
FEATURES
High Tech Infrastructure
An excellent set of facilities both in terms of hardware and software are available. This is supported by a robust and advanced communications system linked to high speed (T1) connectivity.
Skilled Manpower
Info-X has a large executive pool of well qualified and trained personnel, specially trained in the areas of application software development, data processing, data entry ,cargo tracking ,tariff management, accounting and business coordination, especially relating to the shipping domain. The core team of specially trained developers is available for customization desired by the customer from time to time.
Technical Support
Info-X is providing dedicated online support to the clients, associates and customers to ensure that the transaction remain streamlined and the issues and concerns are addressed promptly.
Security
The data security is ensured by elaborate security policies and appropriate checks in the organization including the binding of entire personnel to non disclosure by execution of bonds.NDA s are signed for ensuring confidentiality.
High Quality Standards
The superb satisfaction levels of the existing clients of info-X lies in its commitment to provide the highest quality solutions and services which is ensured by international standards of methodology and expert quality control personnel.
Low Turnaround Time
Recognizing the need for speedy documentation and transactions, Info-X ensures a low turnaround time with same-day delivery as per clients needs.Recognizing the need for speedy documentation and transactions, Info-X ensures a low turnaround time with same-day delivery as per clients needs.