With the changing business dynamics of the logistics operations, fast paced business environment, growing competition and pressure to improve efficiencies, the chief executives of NVOCCs and other OTIS are finding it hard to strike a balance between business productivity and stringent time frames. In today’s work environment, their existing in-house documentation and support systems are highly expensive and time consuming, thereby not only adversely effecting their profitability and customer satisfaction levels but also diverting them from company’s strategic business operations. Further, attrition rate of employees in the logistics companies of the US causes frequent disruption in operations

Info-X has been providing the software solutions and back office services to the Ocean Transport Intermediaries in USA and Europe for the last several years. With this rich experience, Info-X ensures high quality deliverables through an in-depth knowledge of the shipping domain and world class software solutions and services, being well equipped with a dedicated team of highly qualified and specially trained executives, state-of-the-art infrastructure and a strong management focus.

Info-X has a pool of trained personnel wherein each agent is specially trained in the respective areas of data entry and processing, cargo tracking, tariff management, accounting and business coordination over voice or internet, particularly for the shipping domain. The R&D team re-engineers and refines the processes by working closely with clients to create customized solutions and generate significant growth for the clients in low turnaround time.

Features

High Tech Infrastructure

An excellent set of facilities both in terms of hardware and software are available. This is supported by a robust and advanced communications system linked to high speed (T1) connectivity.

Skilled Manpower

Info-X has a large executive pool of well qualified and trained personnel, specially trained in the areas of application software development, data processing, data entry ,cargo tracking ,tariff management, accounting and business coordination, especially relating to the shipping domain. The core team of specially trained developers is available for customization desired by the customer from time to time.

Technical Support

Info-X is providing dedicated online support to the clients, associates and customers to ensure that the transaction remain streamlined and the issues and concerns are addressed promptly.

Security

The data security is ensured by elaborate security policies and appropriate checks in the organization including the binding of entire personnel to non disclosure by execution of bonds.NDA s are signed for ensuring confidentiality.

High Quality Standards

The superb satisfaction levels of the existing clients of info-X lies in
its commitment to provide the highest quality solutions and services
which is ensured by international standards of methodology and
expert quality control personnel.

Low Turnaround Time

Recognizing the need for speedy documentation and
transactions, Info-X ensures a low turnaround time with
same-day delivery as per clients needs.Recognizing the
need for speedy documentation and transactions,
Info-X ensures a low turnaround time with same-day
delivery as per clients needs.

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